What is body-language influencing interpersonal communication process in project or organization management?
Body-language is a powerful element to influence especially the interpersonal communication in any project or organization. The body-language as a non-verbal communication process has many faces which are able to send different signals in different situations as well as generate corresponding reactions all around. Experiences and expert opinions suggest that the specific characteristics relating to movement of hands and arms send different messages in terms of communication. The examples are cited below;
A friendship line is indicated between persons when hands are joined together at the back and touching each other off and on. Nervousness is communicated when fingers are interlocked and one thumb is rubbed against the other. It appears to be cooperatives when touching the face occasionally; Aggressive nature is indicated when pointing finger at the other person; rubbing the neck at the back; thumping the fist on the table. Enthusiastic nature is shown when hands are kept on the table. A state of rejection is indicated when hands are folded. A state of frustration appears to be there when fingers are run through hairs. Stroking the nose indicates the state of thoughtfulness. Level of confidence is indicated when standing at ease with hands joined together at the back.. A level of anxiousness is indicated when striking at the ears frequently; keeping hands over mouth when speaking. A defensive mode is communicated when arms are crossed; constantly rubbing one’s ear, nose and eye.
A non-verbal message is communicated through a handshake. A firmly gripped hand indicates the level of confidence. On the other hand squeezing one’s hand so tightly that it causes pain demonstrates the nature of aggressiveness. Body gesture of different patterns gives specific messages. Body gestures when speaking are indicative of enthusiasm.
The foregoing discussions amply justifies the importance of body-language vis-à-vis the non-verbal communication as a potential element of interpersonal and development communication. The concerned individuals especially the Development Practitioners must need to understand the inherent and latent nature and interpretation of different body languages and be responsive to them accordingly in order to improve the quality of project and organizational management. In order to become a successful practitioner in terms of development communication specifically spoken communication, written communication and non-verbal body language communication one could make in-depth self analysis and find out strengths and weaknesses for quality improvement overtime.
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